Part-Time Concierge (Palma)
Doral, FL
View all PositionsSummary
As Concierge, you’re the first-person prospects and residents meet when they walk into the property. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction and consider it a challenge to learn the names and favorite things of all of your residents.
Shift: Saturday and Sunday from 3pm to 11pm
Key Responsibilities
- Solving problems and providing timely assistance to residents and prospects with care
- Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
- Encouraging happy residents to share the love by writing reviews on social networking sites
- Organizing front desk logs, package rooms, club room reservations and freight elevators
- Engaging residents and visitors in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- Meticulously following up with everyone
- Playing an active role in making certain the community is impeccable
- Seeking out opportunities to enhance the resident experience
